%201.png){kind=logo}
Overview
Trusted for our rapid response and reliability, we provide alarm monitoring solutions that deliver top-level security and peace of mind
Ultimate Security delivers exceptional alarm monitoring services through our two Graded A1 Monitoring Centres, certified to Redundant Level R2A under Australian Standard 2201.2-2004. These facilities ensure comprehensive surveillance and real-time monitoring, addressing potential security breaches with unmatched speed and effectiveness.
Our dedicated team of security professionals operates 24/7, providing continuous oversight and rapid response to any alarm activations. This proactive approach not only safeguards your property but also offers peace of mind, allowing you to concentrate on your core activities with complete confidence.
Client Benefits
Our monitoring rooms leverage advanced surveillance technology to deliver real-time analytics, ensuring precise and effective coverage. Operating 24/7, these rooms provide constant vigilance and immediate response, backed by redundant systems that ensure uninterrupted service even during emergencies. Seamlessly integrating with CCTV, access control, and alarm sensors, our monitoring rooms offer a cohesive and coordinated approach to managing and responding to security events.
24/7 Monitoring and Rapid Response
Our Graded A1 Monitoring Centre operates around the clock, ensuring that client premises are always under surveillance. When an alarm is triggered, our team of security professionals instantly verifies the alert and dispatches the appropriate response, whether it’s contacting emergency services or sending a security patrol.
.png)
Custom-Designed Response Instructions
Our alarm monitoring services offers custom-designed response instructions tailored to suit the specific business requirements of each client. This ensures that our response protocols align with the client’s operational needs and preferences, providing a personalised and effective security solution.
Real-time Alerts and Notifications
Clients receive real-time alerts via SMS, email, or push notifications for any security events. Notification settings can be tailored based on specific requirements, allowing users immediate awareness of security incidents and enabling prompt action, thereby improving response times and reducing potential damage or loss.
Data Integrity and Security
Data integrity is central to Ultimate Security's monitoring services. All monitoring data is securely stored across four synchronised MS SQL servers, with daily backups and long-term storage for up to five years. Clients can access their data securely via a web portal or scheduled reports, ensuring their information is protected and readily available.
Solution Integrations
Our alarm monitoring solution seamlessly integrates with Video Management Systems (VMS), alarm panels, and access control systems to enhance security through virtual patrol and virtual response capabilities. This integration allows for real-time video surveillance from VMS, combined with data from alarm sensors to detect and assess potential threats instantly. The system coordinates with access control to manage entry points and verify identities, enabling virtual patrols to monitor and respond to incidents remotely. This cohesive approach ensures a comprehensive and efficient security solution, enhancing both preventative measures and rapid incident response.
Integrates with VMS to provide real-time video surveillance, enabling live monitoring, video recording, and playback in conjunction with alarm data for a comprehensive security view.
Syncs with access control systems to manage and monitor entry points, ensuring that only authorised individuals can access secure areas and enabling real-time tracking and reporting of access events.
Connects with various alarm sensors, including motion detectors, door/window contacts, and glass break sensors, to enhance threat detection and trigger automated responses based on sensor inputs.
Interfaces with virtual patrol systems to provide remote monitoring and management of security activities, allowing for virtual inspections and immediate response to alarm triggers from any location.
Performance Indicators
Redundancy and Resilience
Data Integrity and Security
Comprehensive Compliance
Performance Metrics for Reliable Alarm Monitoring and Response
Ultimate Security’s alarm monitoring solutions are supported by robust performance metrics designed to ensure consistent, high-quality service delivery. Our operations revolve around maintaining the highest levels of redundancy and resilience.
All alarm event data is securely stored across multiple servers, with backups performed daily. This rigorous approach to data security ensures that information is protected against any loss, tampering, or unauthorised access, thus providing reliable and secure service to our clients.
Core Capabilities
In a Graded A1 Monitoring Centre, performance is measured by rapid response times, ensuring quick action from alarm activation to resolution. System reliability is assessed by the uptime and operational consistency of monitoring systems, with redundant infrastructure to prevent downtime. Accuracy of alerts and efficient integration with other security systems, like CCTV and access control, are crucial for reducing false alarms and ensuring cohesive, responsive security management.
Cutting-Edge Monitoring Centre
Our Grade A1 Monitoring Centre is a secure, purpose-built facility fully compliant with Australian Standards, featuring redundant IT, dual communications, and backup power for uninterrupted service.
Access to Automated Activity Reports
Our monitoring service provides automated activity reports that offer detailed insights into alarm events and system performance. These reports help you track security activities and make informed decisions.
Emergency Services Access
Our alarm monitoring ensures immediate access to emergency services, enabling quick dispatch of fire, police, or medical assistance when needed, enhancing the safety of your premises.
Real-Time Video Verification
We offer real-time video verification of alarms through integrated CCTV, reducing false alarms and ensuring accurate responses. This enhances security and operational efficiency.
.png)
